Meet Angela – DGS Above Wing Agent

Delta Global Services Passenger Service Agents are responsible for providing customer service, ticketing and those activities related to boarding and deplaning passengers at the ticket counter, gate or baggage area associated with paperwork and/or computer entries.  Key passenger information into the ticketing reservation system.  Keep passengers informed and makes announcements to ensure important information is communicated about their itineraries, flights and luggage. Coordinates with internal resources to ensure passenger information is processed and flights are dispatched on time.  Lift or moves passenger luggage onto baggage belt and creates bag labels to ensure proper delivery.

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